For skincare products, we offer a 30-day Reformulation Guarantee. If you receive your personalized skincare formula and are not satisfied with the results, we will work with you to create a new formulation that is tailored to your unique skin concerns, at no additional cost.

To take advantage of this guarantee, please email us at care@qyral.com within 30 days of receiving your formula and let us know what isn't working for you. We do recommend that you try your original formula for at least 3 weeks before requesting a reformulation, as this will give your skin time to adjust to the ingredients.

We are committed to working with you to find the perfect formula, so don't hesitate to reach out to us with any concerns you may have.