To send a message to your medical provider, follow these steps:

1. Log into your shop account on our website.
2. Hover over "Contact Doctor" in the top banner and select the type of medical provider you want to message (e.g., Skincare).
3. You will be redirected to our secure messaging platform where you can type your message and send it directly to your provider.

The doctors will typically respond to your inquiries within 24-48 hours. However, for any urgent medical concerns, please remember to call 911 or reach out to your primary care physician directly.